Energia Rewards Privacy Notice
Privacy
Your privacy is of the utmost importance to us. Remember to keep your account information updated. It is Brandfire’s corporate policy never to disclose any of your personal data to third parties.
This site contains links to other sites. Brandfire is not responsible for the privacy practices or the content of such Web sites.
Your Personal Information
In order to provide these services and information on these services we need to collect the information you provide when registering.
These personal data categories may include: Name, email address, account number, MPRN/GRPN, address, contact details such as telephone number, mobile phone number.
How we use your information
We will use your information to provide our services such as the redeeming of discount codes for offers, services and products and for the provision of vouchers.
Like most websites, we gather statistical and other analytical information of all visitors to our website including cookies, dependent on your cookie choices. We use the data gathered to get a better understanding of where our visitors come from and to help us better design and organise our website and for the purposes of assessing our customers preferences. We also use this information for account management and statistical purposes.
Sharing your information
We may share personal data with Energia to support the provisions of this service however we will not be sharing your information with any third party without your permission.
For further information on how Energia use your personal data please consider the Energia Privacy Statement.
Retention
We will retain your personal data only for as long as is necessary for the purposes for which it was collected and in order to meet the legal and business requirements of managing your customer account and experience with us.
Security
We are committed to protecting your personal data and to implementing appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction, or damage.
Use of Cookies
Like many companies, we use ‘cookie’ technology on our website. Cookies are small pieces of text which are stored on your computer or other devices by your web browser. Each cookie will contain anonymous information which allows them to recognise repeat users, store registration data, facilitate access to and use of the website. Using cookies on our website allows us to understand how you use the site, so we can improve your experience through layout, navigation, content, and relevant advertising. For further information please check out our Cookie Policy.
Your Rights
The General Data Protection Regulation provides you with a number of rights under the legislation as a data subject. We will respond to your requests within one month of the receipt of your request or inform you in circumstances where an extension may be required.
Right of access. You have the right to be provided with details of the processing of your personal data and to obtain a copy of the personal data we hold about you, subject to applicable exemptions. To help us better deal with your request please provide us with the information necessary to identify you (name, address, account number) and to identify the personal data you require.
If you would like to contact us, please email: energiarewards@brandfire.ie
Right to rectification. If the personal data we hold on you is inaccurate or incomplete you have the right to rectify such personal data and we would encourage you to ensure the personal data we hold on you is kept as up to date and accurate as possible.
Right to Erasure. In certain circumstances you have the right to request the deletion of your personal data where there is no compelling reason for us to continue processing it.
Right to restrict processing. In certain circumstances you can request the restriction of the processing of your personal data where you contest the accuracy of the information; where you object to processing which is based on legitimate interests; where the processing is unlawful and you wish to restrict the processing rather than seek erasure; or where we no longer require to retain your personal data but you wish the personal data to be held while you establish, exercise or defend a legal claim.
Right to data portability. You can request to receive your personal data, which you provided to us, in a structured, commonly used and machine readable format and have the right to transmit this data to another controller.
Right to withdraw consent. If we are processing your personal data on the legal basis of consent you have the right to withdraw your consent at any time. If you withdraw your consent we will no longer be able to carry out processing based on your consent. However by withdrawing your consent it does not invalidate any processing which was undertaken prior to the withdrawal of your consent.
Right to object to processing. You have the right to object to processing based on legitimate interests and to direct marketing (including profiling for the purpose of direct marketing).
Where we have indicated that we are processing your personal data based on legitimate interest you are entitled to object to such processing on grounds relating to your particular situation. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms or where the processing is necessary for the establishment, exercise or defence of legal claims.
If you wish to object to receiving direct marketing please use the provided opt-outs or contact us to do so.
Automated Decision making including profiling. You have the right not to be subject to automated individual decision making, including profiling, which produce legal effects concerning you or similarly significantly affect you unless it is necessary for the entry into or performance of a contract, authorised by EU or member state law, or based on your explicit consent.
Right to lodge a complaint with the Data Protection Commission. You have the right to lodge a complaint with the:
- Data Protection Commission via their website at www.dataprotection.ie or by writing to the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.
Statement Review
This Statement will be regularly reviewed to ensure we continue to meet our obligations in processing your personal data and protecting your privacy. In order to do so we reserve the right to update, modify and amend this Statement at any time as required. We would recommend that you check back regularly to keep informed of any updates. We will not make any significant changes to the Statement without informing you.